ticketing
Let’s take a look on what a Ticketing System is: An effective ticketing system is required to respond quickly and efficiently to users’ IT support requests. Tickets, which are frequently included in professional help desk software, allow users to request assistance while documenting an IT incident as well. The computer card thus created is […]
Having these three tools and methodologies on hand will help you avoid system breakdowns in the future: Ticketing, ITIL and, Change Management. Facebook services such as Instagram, WhatsApp, Messenger, and the social network itself were affected by the global blackout. After a 6-hour outage, social networks and messages are back online. the internet giant’s […]
A Network Operating Center (NOC) is a central place where IT support personnel may oversee, monitor, and maintain client networks. The overall function of a NOC is to maintain the network uptime with smooth and uninterrupted operations. The NOC Services provides 24/7 data protection for network performance, helping prevent downtime, and maintain uninterrupted services. Then, we […]