ticketing
Let’s take a look on what a Ticketing System is: An effective ticketing system is required to respond quickly and efficiently to users’ IT support requests. Tickets, which are frequently included in professional help desk software, allow users to request assistance while documenting an IT incident as well. The computer card thus created is sent […]
Facebook, Instagram, and WhatsApp: what we know about the outage, and how to prevent this problem. Having these three tools and methodologies on hand will help you avoid system breakdowns in the future: Ticketing, ITIL and, Change Management. Facebook services such as Instagram, WhatsApp, Messenger, and the social network itself were affected by the global […]
How Slack and Teams-based ticketing drives sales productivity In today’s cutthroat business landscape, the success of a company often hinges on the velocity of its sales organization. With that said, an efficient sales operations team can often be the difference between a record-breaking quarter or getting your lunch eaten by the competition. But when the […]
What is a NOC (Network Operation Center)? What are the utilities of NOC services? A Network Operating Center (NOC) is a central place where IT support personnel may oversee, monitor, and maintain client networks. The overall function of a NOC is to maintain the network uptime with smooth and uninterrupted operations. The NOC Services provides 24/7 […]