Unified Communications Monitoring
Throughout the call path, evaluate the quality of Voice over Internet Protocol (VoIP) services. With real-time availability stats and performance metrics, you can troubleshoot VoIP quality issues and dropped conversations. Using Zen’s VoIP Monitoring, you may get quick notifications and keep your VoIP phone service free of disruptions.
Why VoIP Monitoring?
Keep an eye on two-way communication.
Issues with VoIP calls can occur at any stage along the call chain. To find the specific point of difficulty, analyze it, and fix it, track metrics from source to destination and vice versa.
Monitoring of QOS (Quality of Service)
Make sure VoIP QoS is working properly! Zen's VoIP QoS Monitoring keeps track on network performance for each class of service as well as DSCP propagation.
Obtain the statistics on success rates.
gain insights on your call path availability with the success, failure, error, and busy percentage of your call path. Get a glimpse of usage trends and identify peak and idle time directly from graphs.
MOS (Mean Opinion Score)
Calculate MOS to assess the overall quality of your VoIP calls. On a scale of 1 to 5, or Poor to Best, our app ranks call quality.
Notifications & Alerts
Set up alerts to be notified immediately if a network problem or any symptom of performance deterioration occurs - before your users are affected.
Gather historical data and establish a baseline
Gather network performance data to travel back in time and construct a network performance baseline.
Why Zen Networks for VoIP Monitoring?
Using our VoIP monitoring, you can troubleshoot bad VoIP performance. VoIP monitoring involves the measurement of jitter, latency, and packet loss, all of which have an impact on the quality of a VoIP call. Simply described, it’s the monitoring of VoIP conversations’ quality of service (QoS), which includes both fault and performance management. Monitoring metrics from the source to the destination and vice versa, as well as the mean opinion score (MOS) and round trip time (RTT), will aid in ensuring that everything is under control throughout the communication and connection.
During VoIP calls, choppy voices, audio delays, echoes, voice compression, and frequent call drops are all prevalent issues. Analyzing the network and call transmission across the call path will aid in troubleshooting and resolving all of these issues. The following metrics are monitored by Zen Networks’s VoIP monitoring :
Benefits of VoIP Monitoring
Solve it immediately
Improved VoIP Quality
Return on Investment
Create Your Own Network
VoIP Monitoring Capabilities
Let’s imagine you want to switch from on-premise VoIP to a hosted VoIP system. To use the new service, you’ll need a network connection, whether it’s a private connection or an Internet connection.
use Zen Networks to confirm that your network connection is strong and dependable. By delivering a successful deployment the first time, you can avoid failures, panic, and user frustration.
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