Unified Communications Monitoring

Throughout the call path, evaluate the quality of Voice over Internet Protocol (VoIP) services. With real-time availability stats and performance metrics, you can troubleshoot VoIP quality issues and dropped conversations. Using our VoIP Monitoring, you may get quick notifications and keep your VoIP phone service free of disruptions.

Why VoIP Monitoring?

Keep an eye on two-way communication.

Issues with VoIP calls can occur at any stage along the call chain. To find the specific point of difficulty, analyze it, and fix it, track metrics from source to destination and vice versa.

Monitoring of QOS (Quality of Service)

Make sure VoIP QoS is working properly! Zen's VoIP QoS Monitoring keeps track on network performance for each class of service as well as DSCP propagation.

Obtain the statistics on success rates.

Gain insights on your call path availability with the success, failure, error, and busy percentage of your call path. Get a glimpse of usage trends and identify peak and idle time directly from graphs.

MOS (Mean Opinion Score)

Calculate MOS to assess the overall quality of your VoIP calls. On a scale of 1 to 5, or Poor to Best, our app ranks call quality.

Notifications & Alerts

Set up alerts to be notified immediately if a network problem or any symptom of performance deterioration occurs - before your users are affected.

Gather historical data and establish a baseline

Gather network performance data to travel back in time and construct a network performance baseline.

How Can VoIP Monitoring Help Companies Succeed?

Using our VoIP monitoring, you can troubleshoot bad VoIP performance. VoIP monitoring involves the measurement of jitter, latency, and packet loss, all of which have an impact on the quality of a VoIP call. Simply described, it’s the monitoring of VoIP conversations’ quality of service (QoS), which includes both fault and performance management. Monitoring metrics from the source to the destination and vice versa, as well as the mean opinion score (MOS) and round trip time (RTT), will aid in ensuring that everything is under control throughout the communication and connection.

During VoIP calls, choppy voices, audio delays, echoes, voice compression, and frequent call drops are all prevalent issues. Analyzing the network and call transmission across the call path will aid in troubleshooting and resolving all of these issues. The following metrics are monitored by Zen Networks’s VoIP monitoring :

Benefits of VoIP Monitoring

Fix VoIP problems fast and with little downtime! So comapnies can resume making reliable and clear phone calls!

Solve it immediately

Improve the quality of companies VoIP service for a better user experience on both ends of a call.

Improved VoIP Quality

Assist companies in identifying issues proactively, eliminating the need to manually search through their network for problems.

Return on Investment

Design and optimize comapnies network to achieve maximum efficiency!

Create Your Own Network

VoIP Monitoring Capabilities

VoIP challenges contribute to nearly half of all IT issues. When transitioning from an on-premise VoIP system to a hosted solution, a reliable network connection, whether private or internet-based, is essential for seamless communication.

With Zen Networks, you can perform a comprehensive network analysis to ensure your connection is strong and dependable. By guaranteeing a successful deployment from the start, Zen Networks helps you prevent failures, minimize disruptions, and eliminate user frustration.