management
IT leadership : 11 qualities that any IT leader should possess If you want to be a successful IT leader, you must cultivate a set of characteristics that will benefit both you and others around you. Industry executives and career gurus weigh in on what qualities make a great IT leader. To become a […]
The secret to people management? Less managing, more peopling 10 powerful strategies to shift your focus from tasks to relationships. Managing people can be a deceptively simple task. Having experience as a “human skilled in craft” doesn’t necessarily make you a natural expert at leading other humans skilled in the same craft. Team members interested […]
Let’s take a look on what a Ticketing System is: An effective ticketing system is required to respond quickly and efficiently to users’ IT support requests. Tickets, which are frequently included in professional help desk software, allow users to request assistance while documenting an IT incident as well. The computer card thus created is sent […]
Organize the chaos: 5 steps to effective change management “Change management is about managing the chaos of changing humans from one habit to another,” says Kim Perkins, an organizational psychologist who has a doctorate in positive organizational technology. If there’s one word that describes the process of making big changes to big-deal processes, systems, or […]
Proactive Monitoring and Alert Management Proactive monitoring and alert management can identify any potential issues before they become a problem and intervene to resolve them. Proactive management of alerts helps businesses to save time and money, by informing of all alerts and helping to avoid losing useful information inside the huge amount of information Today, […]