Terms and Conditions

Effective Date: 10/12/2024

These Terms govern your use of Timesheet and Invoicing by Zen, available through the Atlassian Marketplace. By installing or using this app, you agree to these Terms.

Definitions

    • App: Refers to Timesheet and Invoicing by Zen.

    • Customer: Refers to any individual or organization that installs or uses the App.

    • Services: Refers to timesheet and invoicing functionalities provided by the App.

    • Payment: Managed entirely by Atlassian via the Atlassian Marketplace.

Acknowledgment

By installing the App, you agree to comply with Atlassian’s Marketplace Terms of Use and Billing Policies. If you do not agree, you may not use the App.

Support

    • Availability: Support is provided Monday to Friday, 9:00 AM – 6:00 PM.

    • Response Times:
        • Critical Issues: Response within 24 hours.

        • General Queries: Response within 48 hours.

Payment and Billing

Payments for the App are processed by Atlassian according to their Marketplace policies. We are not responsible for billing or payment-related issues. Please contact Atlassian support for such inquiries.

User Data

We adhere to Jira’s data security and privacy standards. The App does not store sensitive data outside Atlassian products unless explicitly authorized.

Intellectual Property

Timesheet and Invoicing by Zen and its functionalities are the intellectual property of Zen Networks. Unauthorized reproduction or distribution is prohibited.

Liability

The App is provided “as-is” without warranties. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of the App.

Termination

We reserve the right to terminate access to the App in cases of misuse or violation of these Terms.

Contact Information

For questions or concerns, contact us:

Need help? Our team is just a message away...